Shipping policy

Delivery fee

Delivery costs $1.99 USD per order for orders of $20 or less. Shipping is free on orders over $20 USD, for all products and destinations currently enabled at checkout. No minimum order is required.

Where we deliver

We offer delivery to all countries and regions currently available in our checkout. Enter your delivery address at checkout to confirm availability.

Delivery times

Delivery times vary by destination and shipping service. We do not currently publish a fixed delivery timeframe. If you need an item by a specific date, please contact us before ordering.

Track your order

Once your order has a tracking number, visit Track my order. Search using your order number and the email address or phone number used at checkout, or use your tracking number. Tracking updates may take time to appear after dispatch.

Delivery questions

For help with a delivery, use our contact form and include your order number. If tracking shows a delivery problem, contact us so we can help investigate.

Returns

Request a change-of-mind return within 14 days after delivery. Customers arrange and pay return postage for change-of-mind returns. See our return and refund policy for full details and your statutory rights.